RCINow or better known as Resort Connection International (RCINow.com) is another timeshare resale company that has scammed many timeshare consumers out of their money. On their website RCInow.com they list their headquarters at the City National Bank Tower in Los Angeles, California. The funny thing is their is no business license or corporation papers filed in California for this company. The address listed is
515 S. Flower St. 36th Floor
Los Angeles, California 90071
That address is nothing more then a virtual office that is rented from a company by the name of Regus. Basically if you want an office address, but do not need a real office you can rent one from them for a monthly fee to make it your business address. This is not illegal, just a way for companies or individuals to look bigger then they really are. Resort Connection International was doing just that, here is a screen shot right from Regus website, we have outlined the office address and monthly pricing in red.
The same holds true for the Resort Connection International office they list in Miami, Florida. You can see here that it can also be rented from Regus for a monthly fee. The Denver office is the same way, however the Daytona Beach office that RCINOW used was a real location and the actual headquarters of the sales staff making all of the phone calls.
Resort Connection International Corporation
The corporation was actually setup in Colorado by C.R.E.A.M Inc which the owners listed are the same as Resort Connection International. You can view the records here and see more options at the bottom to find out the true names of the people listed on the corporation documents.
Resort Connection International Scam Operation
First thing was the Daytona Beach of RCINow was labeled as Telif Communications from the outside, however inside was the entire sales staff that was making the phone calls soliciting timeshare owners to purchase their timeshare resale service. They were not licensed in the state of Florida to do business, they had no telemarketing license (which is illegal to cold call consumers), they were allowed to say whatever they wanted to on the phone which included some of the following:
- Pretend to be RCI themselves, work hand in hand with RCI to make a quick sale.
- Use fake names which is illegal to do.
- State that a buyer has been found for the timeshare property in question.
- Promise a sale or rental in the next 30-90 days.
The above details show that Resort Connection International operates a timeshare boiler room, with the sole purpose to make money by any means necessary. They use owner lists which are obtained from an inside connection at certain resorts or which can be purchased from database companies who sell this information to telemarketing companies.
Resort Connection International BBB Record
As of this post their current BBB rating is an F with 16 complaints that have gone unanswered. You can view the BBB rating for RCINOW by clicking here. The BBB listing is out of Los Angeles California with James Dawkens listed as the owner with a business start date of 4/10/2010. This is why it is important to always look up the BBB rating of ANY timeshare resale company that contacts you.
Resort Connection International Uses Fake Testimonials
When you do a search for Resort Connection International Complaints, you will see several different complaint boards where positive feedback has been left for the company. You can see in the example below.
You can click here to view this actual page from complaintsboard.com and then click on the person’s name in blue that left the positive feedback. You will see only 1 or 2 posts and the only activity being of praising Resort Connection International as being a great company offering timeshare resale services that deliver. Complaints on a timeshare company can add up and really hurt a company when trying to make a sale because the potential customer will more then likely look up the company and search for any complaints on them. By creating these fake comments, they are trying to make themselves look like the best timeshare company in the world.
Resort Connection International Complaints
Between running a boiler room that allows you to say anything over the telephone in order to make the sale, charging timeshare owners between $500-$2,000 for their timeshare marketing service, using virtual offices across the country to make themselves look much larger then they truly are please be warned of the possible scam that resort connection is running. Do not be fooled by what they promise, remember if it sounds to good to be true…it probably is!
If you would like to leave any feedback regarding Resort Connection International please do so below so everyone else may read your experience with the company.
Selling My Timeshare is about educating the public about how timeshare resales work and what timeshare resale scams to avoid. If you have been scammed by a timeshare resale company, please let us know or search for them and leave your story.
